ORDERS

• Do you provide customised stitching?

Yes, we do. Our articles come in both stitched and unstitched and you can get them customised too by contacting our customer support team. Extra charges apply for custom stitching.

• How do I make sure the fit is correct?

Sizing charts are available on the website for each product. For customised stitching, our customer support team gets in touch with you and ensures we receive all the sizing details that are required from you.

• How do I contact customer support team for my order?

We have tried our best to provide all information that you might need on our website. In case you have any further questions that are not addressed on the website, you can contact us at +92 (323) 411 4182 or e-mail us at orders@amarabilal.com.

PAYMENT METHODS

• Which payment methods do you accept?

For domestic orders, we accept Cash on Delivery, Bank Wire Transfer and Credit Card Payments.

For international orders, we accept Bank Wire Transfer and Credit Card Payments.

• What currencies do you accept?

We currently accept payments in PKR, USD, Euros and Pound Sterling.

SHIPPING AND DELIVERY

• What delivery services do you use?

For domestic orders, we use PostEx.

For international orders, we use DHL Express and FedEx.

• What is your turnaround time for deliveries?

Estimated delivery time varies for each collection/product and are mentioned on the product page. We strictly adhere to the timelines mentioned on our website.

• What countries do you ship to?

We ship worldwide.

• What is your return/exchange policy?

At Amara Bilal, our top priority is always customer satisfaction. We do not offer refunds but our team ensures you’re 100% satisfied with your product and offer exchange within 7 days. No questions asked.